General It Works FAQ

What is the customer loyalty program?
The short answer is that you commit to 3 monthly purchases. Long answer is here.

How do you stop the auto ship?
You can do so by logging in to your esuite and click on Auto-Shipments.

How much can I expect to lose?
Results vary on everyone. The ingredients in our applicator work to tighten, tone and firm an area of the body that you choose. For more on what to expect click here.

How does it work?
The applicator is applied to your skin very easily. Just take it out of the plastic sleeve and unfold and apply. Hold in place with cling film or a snug garment and leave on for 45 minutes. Drink between 6-10 glasses of water each day over the next three days so the ingredients are able to work to their potential. You can learn more about the vanity vs health effects here.

What is the return policy?
Because results do vary, we cannot guarantee any results.

How long does it take to ship?
Products ship within 1-3 business days.

Where does the product ship from?
We have 4 distribution centers in the US. Atlanta, Connecticut, Arizona and Michigan.  There is also one in the UK and in Sydney Australia.

Can pregnant or nursing mothers wrap?
We actually do not recommend use of the wraps during this time. Our products contain caffeine and while they are all natural, there is no way to know for sure that an infant would not have an adverse reaction to the caffeine or any of the other natural ingredients.Our stretch mark cream, vitamins, Greens and skin cleansers are amazing products that you could start to use now.
Please consult with your doctor if you have any other questions.

Can you workout while wearing the wrap?
Exercise while wearing the applicator is not recommended. Sweating will block the pours and the product won’t absorb, as well as you may sweat the product off.

Can you workout after wearing the wrap?
This is also not recommended because leaving the product on for as long as possible will provide the best results and working out and/or sweating may sweat out the ingredients. You can work out the next day.

Can you sleep in the wrap?
You can, although it is not necessary. You will get the same results whether wearing the wrap for one hour or eight hours.

Can you wear the wrap all day?
This is not recommended because you may sweat at some point in your day and would not want to sweat off the product.

Can you wrap everyday?
No, only use one wrap per area every 72 hours–anything more is a waste.

Can you wear more than one wrap at a time?
We recommend wrapping one area at a time.


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